AI support for physical products
AI support that actually knows your product.
ViFlux answers customer questions instantly — with diagrams and clips pulled straight from your manuals — and turns the rest into clean, routed tickets for your team.
How it works
From your docs to resolved tickets.
No blank page, no migration. Point ViFlux at what you already have and it goes to work.
Connect your knowledge
Upload PDFs and videos, crawl your site, or sync your help center. ViFlux indexes it all — no clean-up required.
Customers get instant answers
Replies 24/7 in any language, with diagrams and clips pulled straight from your docs — cited, never invented.
Hard cases become tickets
When it can't resolve something, it collects the details and routes a clean ticket to the right person.
Cheaper than enterprise. Smarter than a generic bot.
See exactly where ViFlux fits between generic chatbots and heavy enterprise tools - and why a focus on physical products changes the answers.
When words aren't enough, go visual.
Upgrade any answer into a step-by-step interactive guide — with video, animation, 3D, and AR — and give every product its own hosted hub customers can explore.
Video
Use existing clips as part of guided support.
Animation
Show motion, sequence, and product behavior.
3D
Let customers inspect parts, steps, and assemblies.
AR
Bring product instructions into the real environment.
A real interactive guide — tap through it.
Market
Built for physical products.
ViFlux is made for the things people assemble, install, maintain, repair, operate, and learn.
Make your products easier to support.
Start with one manual, video, or help center. Have an AI support assistant live on your site today.