Keep the original manual connected
Use the approved manual as a source and reference, including revision and model applicability. The interactive experience complements that documentation. Required warnings and legally required information need the product owner’s review.
Organize by task
Separate first setup, everyday use, maintenance, troubleshooting and parts identification. Give each task a useful entry point rather than placing every question into one undifferentiated document.
Combine formats without forcing 3D
Use readable text, labeled diagrams, clips and prepared interactive models according to the task. A correct flat illustration can be more useful than an attractive model that does not match the product revision.
Answer from the supplied product knowledge
Product questions need the applicable source, model and task. The assistant’s usefulness depends on that material. Where the source is incomplete or contradictory, have the product owner resolve the gap before publication.