Pricing
Simple, predictable pricing.
Start free and move up as your support volume grows. Flat monthly plans, no setup required to begin.
Free
Try it on one product.
Free forever
Starter
For a real product catalog.
billed annually
Business
Run support as an operation.
billed annually
Visual
Answers customers can see.
billed annually
A conversation is one chat session, however many messages. Need more? Add conversation packs anytime - no plan change required.
Want us to set it up and curate your content? Add done-for-you onboarding.
Questions, answered.
What counts as a conversation?
One chat session with a customer, no matter how many messages. A ticket created from it does not count again. Need more? Add conversation packs anytime.
Do my uploads count against the plan?
No. Teach each product everything — manuals, PDFs, videos. Sources are never the meter; plans scale with conversations.
Why not pay per resolution?
Outcome pricing gets expensive and unpredictable exactly when the assistant starts working well. Flat monthly plans keep your bill steady.
Can I change plans later?
Yes, up or down, any time. Changes are prorated. No credit card needed to start on Free.