Convert static pages into guided flows
Break long manuals into steps, decision points and contextual answers that match how customers ask for help.
- Setup and first use
- Maintenance and cleaning
- Troubleshooting and fault recovery
Solution
Turn PDF manuals into interactive product guides.
Give customers a support experience they can actually follow instead of asking them to search a long PDF.
Use existing manuals as the source of truthAdd AI answers with citationsPublish by product, model or QR code
PDFsource material supported
AIanswers grounded in docs
QRready for packaging and labels
Problem
PDF manuals contain the answer, but they rarely create resolution
Customers search by symptom, model and moment. A PDF asks them to know the right section before they even understand the problem.
Support teams then pay twice: once to create the manual, and again to answer questions the manual already covers.
How Viflux helps
Turn product knowledge into pages, guides and answers.
Keep the source content visible
Answers can cite the manual page, video clip or support article behind the response, which keeps the experience trustworthy.
- Manual page references
- Video snippets
Workflow
From PDF to support experience
01
Upload the manual
Start with the PDF customers already receive.
02
Identify high-friction sections
Prioritize setup, maintenance, safety and common error states.
03
Publish the guide
Ship a product page with guided steps, AI answers and escalation paths.
Future guide slots
Example guides this page can link to later.
These slots are part of the CMS shape now, so live Viflux examples can be attached when they are ready.
example
Guide exampleInstallation manual companion
A product page that routes customers to the exact installation step.
example
Guide exampleMaintenance quick guide
A short checklist version of the maintenance section.
example
Guide exampleTroubleshooting assistant
A guided flow for symptoms, checks and escalation.
FAQ
Answers for buyers comparing options.
Do we need to rewrite the manual first?
No. The best first version usually starts from the existing manual, then improves the most common support paths.
Can it work with multiple product models?
Yes. Pages can be organized by product, model, version, region or customer segment.
Can the assistant answer in other languages?
Yes. Multilingual support is one of the strongest use cases for product documentation.
Next step
Your manual can become the first version of your support assistant.
Start with one PDF and one recurring support question. That is enough to create a useful page.