Ground AI in your source material
Use product documentation as the basis for answers rather than a generic chatbot memory.
- Manuals
- Help articles
- SOPs and videos
AI assistant
An AI assistant for product documentation.
Make manuals, articles, SOPs and videos easier to search, understand and act on.
Answer from product docsShow source referencesReveal missing content
Docsmade conversational
Gapssurfaced by questions
Pagesready for SEO and support
Problem
Documentation is only useful when people can apply it
Product docs often contain the right answer, but users do not know the right words, section or article to search.
AI can become the retrieval layer, while interactive guides make the answer actionable.
How Viflux helps
Turn product knowledge into pages, guides and answers.
Turn questions into better docs
The questions people ask reveal titles, examples and procedures your docs should cover more clearly.
- Missing articles
- Ambiguous steps
- Repeated model questions
Workflow
Add AI to product docs responsibly
01
Connect approved sources
Start with current documentation and support knowledge.
02
Create product entry points
Organize answers by product, model and task.
03
Review real questions
Use them to improve both the assistant and the docs.
Future guide slots
Example guides this page can link to later.
These slots are part of the CMS shape now, so live Viflux examples can be attached when they are ready.
example
AI doc searchDocumentation Q&A page
Search manuals and articles conversationally.
planned
InsightDoc gap report
Repeated unanswered questions become editorial priorities.
planned
Support pathGuide recommendation
Suggests the right guide after a user describes the task.
FAQ
Answers for buyers comparing options.
Is this only for support teams?
No. Documentation, product, training and service teams can all use the same knowledge layer.
Can source citations be shown?
Yes. Source references are important for trust and review.
Can this improve SEO?
The assistant itself is not a replacement for SEO pages, but the questions it surfaces can inform high-intent pages and FAQs.
Next step
Make your product docs answer questions directly.
Start by connecting one manual or help center category.